Returns & Exchanges

Due to the nature of our products, Dutch Barn Vodka can only accept returns for items that arrive damaged or defective. We are committed to ensuring every bottle meets our high quality standards and will provide a full refund or replacement for any compromised orders.

1

Inspect Your Delivery

Please examine your order immediately upon arrival and note any visible damage to the packaging or the bottle seal.

2

Document the Issue

Take clear photographs of the damaged item and the shipping label to help our quality control team process your claim.

3

Contact Support

Email our customer service team within 48 hours of delivery with your order number and the photos of the damaged product.

4

Receive Resolution

Once your claim is verified, we will arrange for a replacement bottle to be shipped to you or issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing